Last updated: May 2026
Automatically applied at checkout. No code needed.
| Method | Delivery time | Cost |
|---|---|---|
| Standard (US) | 3–7 business days | $7.99 (free over $75) |
| Express (US) | 1–2 business days | $14.99 |
| Standard (Canada) | 7–14 business days | $12.99 |
Order cutoff: Orders placed before 2:00 PM EST Monday–Friday ship same day. Orders after 2:00 PM or on weekends ship the next business day.
Tracking: You’ll receive a tracking number by email once your order ships, usually within 1 hour of dispatch.
P.O. boxes: We ship to P.O. boxes via USPS standard shipping only.
Due to the personal and hygiene-sensitive nature of our products, all sales are final. Once an order is placed and confirmed, we are unable to accept returns, process exchanges, or issue refunds for change of mind, shade preference, or any reason other than those listed in the “Issues We Can Help With” section below.
The final sale policy applies to all products in our catalog, including but not limited to:
This policy applies regardless of whether the product appears unused or unaltered. For sanitation and hygiene reasons, we cannot resell products that have left our facility.
While we do not accept standard returns, we are committed to making things right when an issue is on our end. Contact us within 7 days of delivery if any of the following applies:
If we shipped you the wrong product, we will send the correct item and arrange pickup of the wrong one at our cost.
If your item arrived damaged or defective, send us a photo within 7 days and we will ship a replacement or issue a full refund.
If an item is missing from your package, we will ship the missing item at no additional cost.
If your order shows as delivered but was not received, contact us and we will investigate with the carrier. We will reship or refund as appropriate once the claim is resolved.
Claims submitted more than 7 days after the confirmed delivery date may not be eligible for resolution.
Our team is available Monday–Saturday, 9am–6pm EST. For the fastest response, reach us on WhatsApp or call AI Voice Sales.
Your cart is empty